www.swepco.com/account – Pay your SwepCo Bill Online
About SwepCo:
Southwestern Electric Power Company is an electric service provider that also operates as the SWEPCO. They usually service through western Arkansas, northeastern Texas, and northwestern Louisiana. It is amounting to the four CSW operating companies. Between 2013 and 2014, AEP, through the SwepCo has tried to eliminate the net metering, the fundamental solar policy at LPSC many times. But every time they failed to accomplished. Within Arkansas, they provide their utility service at a very affordable price.
How to Pay SwepCo Bill:
SwepCo offers several payment options to the customers to pay their utility bills. If you want to pay your SwepCo bill, then follow these payment options below:
Pay SwepCo Bill via Online Method:
Through the online payment method, you can easily make the bill payment. To make the payment you must have to register for an online account. If you already competed for the registration process, then you need to follow these instructions as mentioned below:
- You have to go to this link www.swepco.com/account.
- Then, on the provided fields, input your User ID and Password on the respected fields.
- To save your User ID on that device, check the Remember Me box.
- After providing your log-in details, simply select the Login button.
- Then, follow the steps further to make your utility bill payment.
Pay SwepCo Bill by AutoPay:
AutoPay allows the customers to pay your bill automatically from your checking or savings accounts. The payment amount will be automatically withdrawn from your account each month. To use this service, you have to set up an automatic payment. To set your AutoPay program, you have to log in to your SwepCo account:
- You have to visit this link www.swepco.com/account.
- Then, on the provided field, input your User ID and Password.
- After providing your log in details, simply select the Login button.
- Then, follow the steps further to set up your AutoPay program.
Pay SwepCo Bill as a Guest:
You can make your utility bill payment as a guest. Here you don’t have to login or register. You will require your account number and phone number to make the payment. With this information, follow these steps below:
- You need to go to this link webpayments.billmatrix.com/AEPSEPWeb.
- Then, in the first field, input your electric account number.
- You have enter your phone number in the next field.
- You can also provide your email address on the last field.
- After providing all the required details, simply select the Continue button.
- Then, follow the steps further to make your utility bill payment.
Also Read : Where Can I Pay my TXU Bill Online
Pay SwepCo Bill in Person:
Pay your SwepCo bill at any of your nearest payment centers. There you can easily make payment by cash. To find out your nearest payment centers, you need to follow these steps as mentioned below:
- You have to visit this link www.swepco.com/account/bills/pay/PayInPerson.
- Then, provide your address, city, state, or zip code on the provided field.
- Then, you have to select the radius around you.
- After that, you just need to select the Find button.
- It will show you your nearest SwepCo locations.
Pay SwepCo Bill by Phone:
SwepCo allows the customers to pay their utility bill over the phone. You can make the payment right from your financial institute or from your bank account. You need to dial 1-800-611-0964 to make the payment. You will require your account number and banking details to make the payment. Simply follow the automated call service to make the payment from your phone.
Pay SwepCo Bill by Mail:
Through the traditional mail method, you can pay your SwepCo bill. Send your money order or personal check by mail to the SwepCo. The mail payment will take time to proceed. While sending your mail, must include the SwepCo account number on the personal check or money order. You can use this payment address to make the payment:
Southwestern Electric Power Company
PO BOX 371496
PITTSBURGH, PA 15250-7496
They also accept overnight payments during normal business hours. The overnight payment service is available from Monday to Friday, except for the holidays. For making the overnight payments, use this address below:
American Electric Power
Attention: 371496
500 ROSS ST 154-0470
PITTSBURGH, PA 15262-0001
How the Penalty Fees Work:
You will be charged several service fees by the SwepCo. It will be on a monthly or non-recurring basis. These fees are including the returned check fee, connection fee, service charge, or dispatch fees.
- Returned Check: If your payment check is returned by the bank due to insufficient funds, then you will be charged the returned check fees. For the returned check fees, you have to pay $25.
- Connection: During regular business hours, you have to pay $15. After business hours, you will be charged $55.
- Service Charge: For the service charges, you have to pay $100.
Things to Do If You Can’t Pay the Bill:
If you cannot make your utility bill payment by the due date, you have to contact the customer service department. They offer the LIHEAP program for the customer. Any qualified low-income customers can apply for this program.
SwepCo Contact Info
In case, you need to contact the customer service department, then you have to contact at:
East TX, LA, AR: 1-888-216-3523
North TX – Panhandle: 1-800-723-7430
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